CV

Benjamin Harwood
LinkedIn

Summary

Learning innovation leader, instructional designer, lecturer, and academic technologist with more than 25 years of experience advancing teaching, learning, and digital transformation in higher education. Expertise includes generative AI in teaching and learning, faculty development, instructional design, learning technologies, digital scholarship, academic technology strategy, and organizational change. Known for translating complex technologies into practical, human-centered solutions that support student learning, faculty innovation, assessment, and institutional priorities.

Education

The Pennsylvania State University
Master of Education (M.Ed.), Instructional Systems Design
The Pennsylvania State University
Bachelor of Arts (B.A.), Honors, French Language and Literature; Phi Beta Kappa; Fulbright Teaching Assistantship (France)

Experience

Lead Instructional Technologist

Skidmore College | February 2007–Present

  • Lead academic technology, faculty development, instructional design, AI literacy, digital scholarship, and learning innovation initiatives across the College.
  • Co-founded the Skill2Build AI Institute, a year-long institutional initiative supporting AI literacy and responsible AI adoption for faculty, staff, and students.
  • Built and delivered an Introduction to AI program with Human Resources that drew more than thirty staff from across the institution.
  • Designed and facilitated faculty and staff development on generative AI tools and workflows, including ChatGPT, Claude, Perplexity, custom GPTs, and BoodleBox, with emphasis on creative and responsible use, evaluation, course-level application, and workflow integration.
  • Helped establish institutional generative AI platforms, including BoodleBox and ChatGPT Team, pairing enterprise privacy protections with AI literacy that keeps FERPA-protected and personally identifiable information out of AI systems.
  • Built custom AI applications supporting faculty development, student success, and institutional knowledge management, including AI-powered information resources.
  • Built AccrediMate, a Middle States reaccreditation chatbot that integrates institutional content through API connections to the College’s Box and Reclaim Cloud environments.
  • Developed Skidmore’s first AI-powered IT Help Desk and web chatbots in collaboration with IT.
  • Piloted and taught with BoodleBox in Spring 2026, using course-level work to evaluate the platform’s teaching value, risks, and institutional fit.
  • Administered multiple learning management systems over the course of a higher education career and currently serve as backup administrator for Brightspace, supporting course setup, faculty use, integrations, and academic workflows in collaboration with IT and campus partners.
  • Lead administration and strategic development of Skidmore’s WordPress multisite ecosystem and manage SkidCreate, a Domain of One’s Own publishing environment on Reclaim Cloud supporting digital identity, portfolios, and open web publishing.
  • Founded and produce SkidPod, a podcast featuring faculty, staff, students, and alumni, and support podcasting and multimedia production workflows for teaching, learning, and institutional storytelling.
  • Evaluate and pilot emerging technologies, including generative AI platforms, XR/VR environments, multimedia production systems, and collaborative learning tools.
  • Recruit, train, supervise, and mentor student assistants supporting instructional technology, AI literacy, multimedia production, digital scholarship, web publishing, and peer support initiatives.
  • Contribute to Middle States reaccreditation and partner across Academic Affairs, Student Affairs, Assessment, Institutional Effectiveness, the Library, and IT to advance digital fluency, student success, and institutional innovation.

Assistant Lecturer, Management and Business Department

Skidmore College | Spring 2026–Present

  • Designed and teach MB-351 Crafting Digital Identity, an undergraduate course focused on AI literacy, digital identity, digital portfolios, storytelling, podcasting, reflective practice, and professional readiness.

Instructional Designer

Seton Hall University | June 2005–January 2007

  • Consulted with faculty on instructional design, online learning, course development, and technology-enhanced teaching.
  • Designed and delivered faculty development programming and Blackboard training.
  • Participated in course redesign and online learning initiatives.

Webmaster / Database Administrator

Pennsylvania State University | July 2000–February 2005

Research Technologist

Pennsylvania State University | July 1999–July 2000

Skills

Core Areas. Generative AI in higher education; faculty development and consultation; instructional design; academic technology leadership; learning technology strategy; digital scholarship; documentation and knowledge base development; organizational learning and change; assessment and institutional effectiveness; accessibility and inclusive learning design.

Platforms and Tools. Learning management systems, including Brightspace administration and prior Blackboard/WebCT/Angel support; WordPress multisite; Domain of One’s Own and Reclaim Cloud publishing environments; Panopto; Adobe Creative Cloud; Adobe Premiere Pro; podcasting and audio production tools; video production and post-production workflows; learning analytics and assessment technologies.

Generative AI Platforms and Workflows. ChatGPT; Claude; Microsoft Copilot; Google Gemini; Perplexity; custom GPTs; NotebookLM; BoodleBox; ElevenLabs; Runway; AI-supported teaching, research, and productivity workflows.

Certification

Adobe Captivate Specialist, Adobe, 2019.

Selected Leadership

Skill2Build AI Institute (Co-Founder); AccrediMate Accreditation Support System; SkidPod Podcast Initiative; SkidCreate Digital Publishing Ecosystem; Middle States Reaccreditation Workgroup (Standards III & V).

Professional Service

AAC&U Institute on AI, Pedagogy, and the Curriculum, 2024–2025; AAC&U Institute on Connecting the Undergraduate Experience (iCUE), 2025; EDUCAUSE Learning Technology Leadership Institute Alumni, 2015; EDUCAUSE Learning Initiative Annual Meeting Program Committee Member, 2013–2014.

Recent Presentations

From Challenges to Innovation: A Toolkit for AI-Enhanced Teaching, Research, and Operations. NERCOMP Annual Conference, 2025.

Demystify AI with a Campus Community of Practice. OLC Innovate, 2024.

Higher Ed Digital Project Development: Past, Present, and Future. NERCOMP Webinar, 2023.

Honors

President’s Award (Team Award), Skidmore College, 2020.

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